Digital platform reduces processing time by 80%

Through the modular software system iCore by insinno, an app has been developed to shorten processing times, minimize costs, and avoid input errors. It optimizes the entire submission process, simplifies application capture, and automates document generation.

Servokat: IT start-up for Legal Tech and digital claims management with Carvokat platform
Servokat: IT start-up for Legal Tech and digital claims management with Carvokat platform

Servokat: IT start-up for Legal Tech and digital claims management with Carvokat platform

Servokat: IT services startup specialized in Legal Tech solutions and digital claims regulation. We offer IT infrastructure and consulting services, as well as management and licensing of industrial property rights, possibly also within a franchise system. With the Carvokat platform, Servokat provides a fully digital and intuitive 360° online platform for the regulation of traffic accident claims.

The challenge

For Servokat, a legal solutions company experiencing exponential user growth, finding a digital solution to automate damages claims processes was crucial. Previously, each claim had to be manually processed by an administrator, with damages and fees calculated individually. Contacting all relevant parties, such as insurers and banks, and creating necessary documents for each case were time-consuming tasks. With a growing customer base, this would lead to increased processing times and costs.

The solution

To reduce processing times, minimize costs, and prevent input errors, a platform for digital claims settlement was created using the modular software system iCore by insinno. The Carvokat platform assists accident victims with a transparent, fully digital solution for the entire claims process of traffic accidents. It enables capturing each request in a simple form designed specifically for the administrators, reducing error susceptibility and automatically generating necessary documents for communication with relevant parties such as customers and insurers.

Additionally, all costs are automatically calculated and assigned to the respective applicant. As a result, the number of processed applications has tripled compared to the previous method, significantly reducing costs and accelerating the process for customers.


Processing claims within the same timeframe


Of the difficulties encountered during the processing were resolved in the process

What our customer says

Markus Wekwerth

We experienced a very pleasant, productive cooperation with insinno. Without them we wouldn’t have got to the quotas we need, which is mainly thanks to our great project manager. If we had worked with insinno straight away, it would have saved us a lot of time and resources.

Markus Wekwerth
CTO of Carvokat, Carvokat

Hallo. Hola. Hello.