Automation without productivity: why digital tools are not enough

Digitisation promises efficiency and operational relief, but in many companies that promise goes unfulfilled. Although investments are made in ERPs, cloud solutions and AI, actual productivity stagnates because automation fails in the ‘last mile’: exceptions, unstructured documents and decisions that still depend on people. Up to 40% of working time is lost managing these cases outside of digital flows. The key is not more technology, but rather the intelligent integration of automated processes and human work.

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Large-scale projects vs. continuous innovation – which will prevail?

Large-scale projects vs. continuous innovation: which brings more value to your company? Budget planning for next year is coming up – and with it the question: should you invest in a large-scale project spanning several years or focus on iterative innovation?

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